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Livres Audio & Vidéo
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The Articulate Executive- Learn to Look Act and Sound Like a Leader

Granville N. Toogood is a top executive communications expert, as well as an established speaker, tr..

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The Best Advice I Ever Got: Lessons from Extraordinary Lives

This audio edition distills the ingenious, hard-won insights of leaders and visionaries, who tell us..

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The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing..

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The Brain Advantage: Become a More Effective Business Leader Using the Latest Brain Research

This audio edition combines the latest brain research with insights from psychologi..

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The Brain and Emotional Intelligence: New Insights

This audio edition explains what we now know about the brain basis of emotional int..

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The Business Analyst as Strategist: Translating Business Strategies into Valuable Solutions

Providing a five-step process to set well-formed strategies, this book shows you how to set the stag..

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The Business Analyst s Handbook

Placing all the information a BA might need right at your fingertips, this book provides a useful co..

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The Business Analyst/Project Manager: A New Partnership for Managing Complexity and Uncertainty

Drawing on his 45 years of professional experience as a PM/BA to shed light on the similarities and ..

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The Business of Belief

This audio edition pulls back the curtain on the workings of the mind and reveals the hi..

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The Challenger Sale: Taking Control of the Customer Conversation

What's the secret to sales success? If you're like most business leaders, you'd say it&#..

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The Charisma Myth: How Anyone Can Master the Art and Science

For the first time, science and technology have taken charisma apart, figured it out, and turned it ..

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The Click Moment-Seizing Opportunity in an Unpredictable World

This audio edition explores the notion that success is random, but reveals specific..

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The Commitment Engine

The small-business guru behind Duct Tape Marketing and The Referral Engine teach..

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The Culture Code

Internationally revered cultural anthropologist and marketing expert Clotaire Rapaille reveals for t..

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The Customer Experience Edge

This audio edition gives you a cost-effective, sustainable way to provide an unforg..

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