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Power Listening: Mastering the Most Critical Business Skill of All
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This audio edition reveals a step-by-step process that will help anyone become an active listener, and be able to shape and focus any conversation. Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include:
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| Description | Auteur: Bernard T. Ferrari Editeur: Gildan Media Année: 2012 Durée: 345 minutes |
- Modèle : Audio book
- Disponibilité : En Stock
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